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How Our Legal Terms Protect Your Account

wagersrus5 operates where state law permits. These pages spell out your rights, our obligations, and how your account data and payment activity — including through PayPal, Venmo, and Play+ — are handled under our terms.

State-by-state eligibilityAccount data rightsPayment terms coveredContact path for disputesPolicy updates notified
wagersrus5 How Our Legal Terms Protect Your Account
POLICY CONTACT

How to Reach Us About Legal or Account Questions

Questions about our terms, a disputed transaction, or a data request all go through the same contact paths below. When you reach out, include your account email and the specific policy section or transaction in question so we can respond accurately and without delay.

Live Chat Open the chat widget from any page while logged into your account. Describe your legal or policy question and we'll route it to the right team.
Email Support Send policy or data requests to our support address listed in the Help section. Include your account ID and the relevant policy reference for a faster response.
Account Help Center The Help Center in your account dashboard covers common policy questions, payment dispute steps, and how to submit a formal data access or deletion request.
DATA AND SECURITY

How We Handle Your Account Data and Privacy

Your account security and personal data are managed under our privacy policy, which is available in full from your account dashboard. We collect only what is needed to verify your identity, process payments, and comply with applicable state requirements. Here is what that means in practice for your account.

Identity Verification

We verify your identity at account opening using government-issued ID and address confirmation. This step is required before any withdrawal — including to PayPal or Venmo — can be processed.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through the settings link in our footer.

Data Retention

Account records, including transaction history for PayPal, Venmo, and Play+ deposits and withdrawals, are retained for the period required by applicable state law and then securely deleted.

Requesting Changes or Deletion

You can request access to your personal data or ask us to delete it by emailing support with your account ID. We respond within the timeframe required by applicable state law.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often from account holders about how our legal terms work, what they cover, and what you can do if something needs to change.

Access depends on your state's laws. We do not operate nationwide. Check current state eligibility in the Terms of Service or contact support for clarification before opening an account.

The full Terms of Service are linked in the footer of every page and inside your account dashboard under the Help section. You can download a copy at any time.

We send an email to your registered address before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Start with our support team via live chat or email. Provide your account ID, the transaction date, and the amount. Our payment disputes process is detailed in the Terms of Service.

Yes. Email support with your account ID and a written data access request. We process requests within the period required by applicable state law and respond to the email on your account.

Contact our support team by live chat or email before the effective date of the change. We will close your account and process any pending withdrawal to your verified PayPal, Venmo, or Play+ method.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.